FAQ

About the brand

Who founded NAMI?

NAMI was founded in 2024 by Philippine Namy.

What inspires NAMI?

Each NAMI collection explores a different Scottish myth, reimagined through a modern, refined lens. The brand is rooted in the memory of a family home in the Scottish Highlands, and designed in Paris.

What is NAMI's signature?

Inspired by Scotland, designed in Paris. The wardrobe is built around artisanal craftsmanship, hand-made Mackintosh jackets, second-skin silk-cashmere essentials, and soft tailoring in fine cashmere and tweed.

Where is NAMI based?

NAMI is based in Paris, where each collection is designed.

Products

What does NAMI sell?

NAMI designs womenswear including knitwear, tailoring, outerwear (notably hand-made Mackintosh jackets), second-skin silk-cashmere tops, shirts, pants, skirts and dresses.

What is the Second Skin collection?

Second Skin is NAMI's signature line of fine knit essentials in silk and cashmere — V-neck tanks, long-sleeve tops and polos designed to be worn close to the body and to layer year-round.

What is Mackintosh Roses?

Mackintosh Roses is a NAMI capsule inspired by the architectural work of Charles Rennie Mackintosh, featuring hand-embroidered pieces.

Are NAMI pieces seasonal?

Each collection follows a Scottish narrative and is released seasonally (SS / AW). Second Skin essentials are part of NAMI's permanent wardrobe.

Materials

What materials does NAMI use?

NAMI works with natural and noble fabrics including cashmere, silk, virgin wool, baby alpaca, mohair, cotton, broderie anglaise, viscose, flannel, tartan and tweed.

What is the silk-cashmere blend?

The Second Skin essentials are knitted from a custom 70% cashmere, 30% silk rib that is ultra-light and soft, designed to skim the body.

Sizing

What sizing does NAMI use?

NAMI pieces are available in XS, S, M and L. The brand recommends taking your usual size, as pieces fit true to size.

How do NAMI pieces fit?

Most pieces are designed with a boyish, relaxed silhouette. Second Skin essentials fit close to the body. Tailoring is cut with a soft, fluid drape.

Press

Where has NAMI been featured?

NAMI has been featured in Monocle (Style Top 25), Glass Magazine, Who What Wear, Picolino, and across editorial pages in Vogue France, Harper's Bazaar, L'Étiquette, M Magazine, Holiday Magazine, Vogue Hong Kong and Elle France.

Who handles press inquiries?

Press inquiries can be sent to press@namiofficiel.com.

Orders

What payment methods do you accept?

Payment options are displayed at checkout. The site supports major credit cards and standard Shopify payment methods.

How can I contact customer service?

You can reach us at info@namiofficiel.com or via the Contact page.

In which currencies can I shop?

The site supports 40+ currencies including EUR, USD, GBP, CHF, JPY, HKD, KRW, AUD, CAD, SGD, AED and more. The currency adjusts based on your selected country.

Shipping

Where does NAMI ship to?

NAMI ships internationally. Available destinations are listed in the country selector and at checkout.

How are taxes calculated?

Taxes are included in the displayed prices for EU customers. For other destinations, taxes and import duties are calculated at checkout or upon delivery depending on local regulations.

Where can I find shipping details?

Full shipping details are available on the Shipping Policy page.

Returns

What is NAMI's return policy?

The full return policy is detailed on the Refund Policy page. Returns are accepted within 14 days of receipt.

Care

How should I care for my cashmere pieces?

Hand wash cold or dry clean. Reshape gently and lay flat to dry. Store folded, not on a hanger, to preserve the shape.

How should I care for my silk-cashmere Second Skin tops?

Hand wash cold or dry clean. Avoid wringing. Reshape and lay flat to dry. Store folded.

How should I care for my Mackintosh jacket?

Wipe with a damp cloth. Do not machine wash or dry clean. Hang to air and store on a wide hanger.